Privacy Policy | Avalanche Consult

1. Introduction

Avalanche Consult ("we", "us", "our") provides academic and business writing services to clients in Nigeria and internationally. This Privacy Policy explains what information we collect when you visit our website or request our services, how we use it, and the choices you have. By using this website or submitting a quote request, you agree to the practices described here.

2. Information We Collect

We only collect information that you choose to give us. This typically includes:

Your name and WhatsApp/phone number, so we can respond to your request.
Project details you provide in our quote form, such as your topic, institution, deadline, word count, or business requirements.
Any documents, data, or materials you choose to share with us to help complete your order.
Your email address, if you contact us by email or through our contact links.

We do not use tracking cookies, analytics scripts, or advertising trackers on this website beyond what is strictly necessary for the site to function.

3. How We Use Your Information

We use the information you provide solely to:

Prepare an accurate quote for your project.
Communicate with you about your order, including through WhatsApp and email.
Deliver the academic or business writing service you have requested.
Improve our services and respond to feedback or complaints.

We do not use your information for unsolicited marketing, and we do not sell your information to any third party.

4. Confidentiality of Your Work

We understand that academic projects, theses, business plans, and CVs are personal and sensitive. Any materials, data, or documents you share with us are treated as strictly confidential. They are used only to complete your order and are not shared, published, resold, or reused for any other client or purpose.

5. How We Share Your Information

We do not sell or rent your personal information. We may share limited information only in these situations:

With the messaging platform (WhatsApp) you choose to contact us through, which is operated by Meta and governed by its own privacy policy.
With members of our internal writing and editing team who are directly working on your order.
If required by law, such as in response to a valid legal request.

6. Data Retention

We retain your information only for as long as necessary to complete your order, respond to your enquiries, and meet reasonable recordkeeping needs. You may request that we delete your information at any time, as described in Section 9 below.

7. Refunds Policy

All orders are carefully scoped and confirmed with the client before work begins, and revisions are provided to ensure the final work matches what was agreed. Because of the personalized, time-intensive nature of our work, we do not offer refunds once work has commenced on an order. We encourage clients to review project requirements, deadlines, and pricing carefully with us on WhatsApp before confirming an order.

8. Third-Party Links

Our website may contain links to third-party platforms, such as WhatsApp, Instagram, and TikTok. We are not responsible for the privacy practices or content of these third-party services. We encourage you to review their privacy policies separately.

9. Your Rights

You have the right to:

Ask us what information we hold about you.
Ask us to correct inaccurate information.
Ask us to delete your information, where reasonably possible.
Withdraw consent to future contact from us at any time.

To exercise any of these rights, please contact us using the details in Section 12.

10. Children's Privacy

Our services are intended for students, professionals, and business owners. We do not knowingly collect information from children under the age of 13. If you believe a child has provided us with information, please contact us so we can remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, our refunds policy, or how we handle your information, you can reach us through: